24 June 2020
Kathleen Lavery-Boulouha, Hospitality Management Solutions UK & Ireland, delivered a Risk Assessments & Standard Operating Procedures webinar to Mid Ulster tourism and hospitality businesses on 24 June 2020.
As the hospitality industry begins to welcome travellers back, hospitality businesses need to ensure that they are doing all that they can do to provide guests with a safe, welcoming and clean environment.
Kathleen's Risk Assessments and Standard Operating Procedures (SPO) presentation provides guidance with a strong focus on cleanliness, communication and social distancing and looks at:
- Guests journey throughout a property
- Staff areas
Watch Kathleen's on Risk Assessments and Standard Operating Procedures here.